Plans and Usage Limits
Your organization's plan determines its trial access and resource limits. You can choose a subscription or use credit packs under their access terms.
For current offers, visit Pricing. For numerical allowances and restrictions, use Capabilities and Limits.
7-day free trial
VideoMule offers a 7-day free trial with capped usage. A payment card is required to start. Unless you cancel before the trial ends, billing begins under the plan, billing interval, and offer shown when you sign up. Review the trial end date, amount due, and renewal terms before confirming. Full plan limits unlock when your paid plan starts.
Trial limits apply separately to video uploads, generated voiceover, translations, and exports. Trial exports are watermarked and render in the cloud. AI avatars and credit-pack purchases are unavailable during the trial. Local rendering unlocks when the paid plan starts.
See Free trial limits for the current caps.
Upgrading your plan
Billing belongs to your organization, and the plan applies to that workspace. VideoMule offers monthly and annual subscriptions. On the Pricing page, select Monthly or Annual to compare the offers. For an annual plan, the displayed per-month amount is a monthly equivalent; the card also shows the total billed each year. The One-Time option lists credit packs.
A launch offer may discount the first part of a subscription. The current monthly Creator and Team offers describe a six-month discount followed by the standard rate. The launch price is not a permanent renewal price. Check the current offer, its duration, and the subsequent renewal amount before subscribing. Annual billing has its own displayed total and terms.
To view your workspace's plan, open Settings → Organization → Billing. Manage Subscriptions is the entry point for subscription management. Open Usage from the main navigation to inspect the workspace's resource usage and limits.
Credit packs and active access
Credit packs are one-time bundles of usage, separate from a subscription's recurring allowance. Pack credits do not reset monthly. The current pack offer includes watermark-free exports, high-quality AI voices, and unlimited free local rendering while the pack is active.
An active pack can also provide access without an active paid subscription, subject to its available resources and the trial restrictions. See Credit Packs for pack terms and consumption rules.
Check the pack's available resources and active status before starting a new project. Pack usage is limited to the resources included in the purchase.
Understanding usage and capacity limits
Your billing interval and your resource limits describe different things. Pricing lists subscription usage allowances per month, including on annual offers. Storage, seats, and custom-avatar slots are capacity limits, not new consumable credits awarded every month.
In Usage, check the resource that is limiting your work. The interface includes Scripts & Translations, measured in generations, alongside upload, voiceover, avatar, render, and storage meters.
| Type of limit | How to read it |
|---|---|
| Recurring usage | Upload minutes, generated voiceover, avatar credits, cloud renders, and script/translation generations are tracked separately. Check the relevant allowance and reset information. |
| Capacity | Storage measures retained data; seats and custom-avatar slots limit how much the workspace can hold or accommodate. A monthly usage reset does not create another copy of that capacity. |
| Per-item constraints | Maximum video duration and file size are separate from the remaining total upload allowance. |
| Pack balances | One-time pack credits are separate from recurring allowances and do not reset monthly. |
Paid plans include unlimited free local rendering in your browser in addition to their cloud-render allowance. See Rendering and Exporting for the export workflow.
Use Capabilities and Limits as the numerical reference. If a usage display disagrees with your plan or shows an outdated reset date, contact support before relying on that value.
Frequently asked questions
Does deleting old projects free up storage space?
Yes. Deleting a project releases its storage straight away, when it moves to Trash, rather than when it is removed permanently. The project stays recoverable for 60 days while its space is already back in your allowance.
Open Projects → Trash to review deleted projects. You can restore a project from Trash or select it for permanent deletion; permanent deletion removes the files and the recovery option, but it does not free any further space. Keep any files you need before choosing it, and check Usage → Storage for your organization's current figure.
Trash has a separate permanent-delete action; the button is disabled until projects are selected.
Why is the voiceover limit different from the video limit?
VideoMule counts video uploads and generated voiceover separately because you might generate multiple versions of a voiceover for a single video. The voiceover allowance covers the total duration of audio generated by the AI for your scripts.
Can I upgrade just my personal account without an Organization?
No. Billing is tied to the organization. Upgrading the organization applies the plan's benefits to that workspace.
What happens if my video is longer than my plan's limit?
A video must fit within your plan's per-video duration limit before VideoMule can process it. Trim a longer file in a video editor before uploading it. See Capabilities and Limits for plan limits and Free trial limits for trial restrictions.
