Managing Your Organization
An organization is a workspace for your team's projects and assets. Projects and assets belong to the organization, while your personal account settings are separate. Check which organization is selected before opening a project or changing settings.
Switching and adding organizations
Open the organization menu at the top of the project sidebar. Use Search... to filter the list, then select the organization you want to work in. The menu also has All organizations, Account settings, Organization settings, and Add organization.
Choose Add organization to begin creating another workspace. If VideoMule shows Upgrade required, follow the eligibility message shown for your account before continuing. Each organization has its own projects, members, and settings.
Organization settings
Select the organization, then open Settings → Organization → General. General contains the logo, URL, organization details, social links, and deletion controls. The Members and Billing pages are also under Organization in Settings.
Logo and organization URL
Under Logo, use Upload your logo to choose a PNG or JPEG file up to 5 MB.
Under URL, edit Custom URL and select that section's Save button. This changes the organization's URL slug, the part of the address that identifies the workspace. The page indicates that you will be redirected to the new URL.
General separates the logo upload from the organization's URL slug. The slug shown here is an example.
Name and contact details
Under Details, update the required Name and the optional Address, Phone, Email, and Website fields. Phone includes a country-code selector. Select Save in Details to submit changes to that section.
Social links
Under Social media, enter links for LinkedIn, Instagram, and YouTube. Select Show more... to reveal X (Twitter), TikTok, and Facebook, then use the Social media section's Save button.
The expanded form shows all six social-link fields. The example URLs are placeholders in the form.
Inviting team members
Open Settings → Organization → Members. The Team section lists existing members and has a Filter by name or email field. It also shows current seat usage. Check your organization's counter for its allowance.
To invite someone:
- Select Invite member.
- Enter the person's email address and choose Member or Admin from Role.
- Review the address and role, then select Send invitation. Choose Cancel to close the dialog without sending.
Below Team, Invitations lists people who have not accepted yet. Use Filter by email and the Pending or Revoked tabs to inspect invitations by state. Accepted colleagues appear in the Team list.
Roles and ownership
The invitation form offers Member and Admin roles. The organization's owner has a separate Owner designation. Changing a role and transferring ownership are separate actions.
Change a member's role
In Settings → Organization → Members, find the person in Team and open their row's menu. If Change role is available to you, select it and choose the role. Review the selection, then choose Change to apply it or Cancel to leave the existing role unchanged.
The role-change dialog states that the team must have at least one admin.
Remove a member
Open the person's menu in Team and choose Remove member if it is available to you. The confirmation warns that the person will lose all access to the organization. Check the selected person before choosing Yes, remove. Choose Cancel to keep their membership.
Transfer ownership
Transfer ownership appears in the member menu and may be unavailable for the selected person. Changing someone to Admin does not by itself transfer ownership. If the transfer action is disabled, check with your organization owner before changing anyone's role or access.
Delete an organization
Only the organization owner can delete an organization. Open Settings → Organization → General and find Danger zone.
Deleting an organization is irreversible. The page warns that all organization data will be permanently removed and the subscription will be cancelled. Save any work you need before proceeding.
Choose Delete organization only when you intend to remove the entire workspace. Organization deletion, member removal, and personal account deletion are separate actions.
Account settings
Personal preferences and sign-in settings are under Settings → Account → Profile and Settings → Account → Security. Check the section before making changes so you update your account or the intended organization.
Frequently asked questions
Do all team members have the same permissions?
The Members page distinguishes Member and Admin roles and identifies the organization Owner separately. Use the controls available to your role, and ask the owner about access when a management action is unavailable.
What happens if I invite someone and they already have a VideoMule account?
They can use their existing account to join the organization. Once they have joined, they can use the organization menu to switch workspaces.
Does changing my account settings affect other team members?
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