Capabilities and Limits
This page lists VideoMule's plan allowances, input limits, voice and avatar settings, and rendering options. Billing and plan quotas apply to the organization and are shared by its members.
For current subscription prices, promotional periods, and renewal terms, see Pricing. Check Usage in your workspace for your current allowance and remaining balance.
Platform capabilities
VideoMule creates narrated videos from screen recordings and supports translated language versions of a project. In Add Language, choose a language first to see its available voices. Voice-catalog language support and project translation availability are separate. Use the project language selector when choosing a translation.
Add Language shows voices after you choose the project language.
Voice availability depends on the selected language and the voices connected to your workspace. You can connect your own ElevenLabs account to use cloned voices. Connected custom voices have no slot cap, and voiceovers generated through that account use your ElevenLabs quota. See Bring Your Own ElevenLabs Voice.
All AI avatar clips render at 1080p. Paid plans also include unlimited free local rendering in your browser, alongside their cloud render allowance.
Plan limits
Monthly usage allowances are separate from storage capacity, avatar slots, and seats. Storage is cumulative; unused storage capacity does not need a monthly reset. Subscription billing can be monthly or annual.
| Limit | Creator | Team | Agency |
|---|---|---|---|
| Video upload minutes per month | 30 | 60 | 120 |
| Maximum length per video | 15 min | 18 min | 20 min |
| AI voiceover minutes per month | 40 | 80 | 200 |
| Cloud renders per month | 30 | 60 | 120 |
| Storage | 10 GB | 20 GB | 50 GB |
| AI avatar credits per month | 3 | 8 | 20 |
| Custom avatar slots | 1 | 3 | 10 |
| Seats | 1 | 5 | 15 |
| Watermark on paid-plan exports | No | No | No |
Prices are separate from these allowances. A launch offer can expire while the plan's quota stays the same. Check the selected billing interval and renewal terms on Pricing before subscribing.
Scripts & Translations
Usage tracks Scripts & Translations in generations. Read this meter separately from Video Upload, Voice-Over Generation, and Renders. Open Usage in the organization where you are working to check its generation allowance and remaining balance.
The Agency Usage page lists 60 monthly scripts and translations. Use the allowance shown in your own workspace when planning work.
See Plans and Usage Limits for plan management and Translating Your Project for adding a language.
Voice quality
Change Voice has a Quality menu with Standard and High Quality (2x). Check the selected quality before generating voiceover. Voice quality is a separate setting from avatar quality.
The voice selector labels its higher quality option High Quality (2x).
Free trial limits
The 7-day free trial has these caps:
- 2 video uploads, each up to 3 minutes long.
- 10 minutes of standard AI voiceover.
- 1 translation.
- 1 watermarked export, rendered in the cloud. Local rendering is unavailable during the trial.
- No AI avatars or avatar training.
- No High Quality (2x) voices — standard quality only.
- No script regeneration and no custom script templates.
The editor preview carries the watermark throughout the trial, so what you preview matches what you export.
Credit packs cannot be purchased during the trial, and an existing pack does not extend the trial caps — these limits are absolute while the trial runs. Full plan allowances become available when the paid plan starts, or immediately if you upgrade early.
File formats and upload limits
For a new project, go to Projects → New → Upload video. The direct-upload form lists MP4, MOV, AVI, WebM, and MKV and displays a maximum file size of 500 MB. Check the limit on that form before choosing a file.
The new-project uploader lists supported file types and its displayed size limit.
File size and video duration are separate limits. A file must also fit the per-video duration limit and the organization's available upload minutes. The file types listed by the uploader do not specify every supported video or audio codec.
The Chrome Extension Screen Recorder has its own recording and dashboard-upload workflow. Recordings sent to the dashboard count against video upload minutes. Check the recorder's upload controls before transferring a recording.
Rendering and output formats
The editor's output-format selector offers MP4 (H.264) and WebM (VP8). These are export choices; they do not define the codecs accepted for source uploads.
Open Export options beside Export video to see where the render will run:
- On this device renders in your browser without using the cloud render allowance. Keep the tab open until it finishes.
- In the cloud renders on VideoMule's servers and uses 1 render from your plan.
Local rendering runs in the open browser tab. The cloud option lists a charge of one render.
Paid plans include unlimited free local renders, with output up to 4K. Completed exports still count toward storage. The 1080p resolution of an avatar clip is separate from the final video's output resolution.
See Rendering and Exporting for the export workflow and project-specific rendering requirements.
AI avatar limits
Training inputs
| Avatar type | Accepted input | Size and duration |
|---|---|---|
| Photo avatar | One JPG, PNG, or WebP photo | At most 10 MB |
| Digital twin | MP4, WebM, or MOV footage | 15 seconds to 10 minutes (600 seconds); at most 200 MB |
One avatar slot represents one person. You can add up to 10 looks for an already-trained person without using another slot. Failed training attempts do not consume a slot.
Digital twins require a recorded consent statement from the person in the footage. The consent link is valid for 24 hours and one recording. See Training a Custom Avatar.
Avatar generation credits
Avatar credits depend on the duration of generated avatar video, the avatar type, and the quality tier. All tiers render avatar clips at 1080p.
| Avatar type | Normal, credits per minute | Standard, credits per minute | High Quality, credits per minute |
|---|---|---|---|
| Stock studio avatar | 1 | 4 | 4 |
| Photo avatar | 2.6 | 3 | 4 |
Digital twins use 4 credits per minute. Available quality options depend on the selected avatar look. High Quality clips have a 3-minute limit.
Avatar credits come from the plan allowance, credit packs, and the Avatar Minutes Pack add-on. The plan allowance is consumed before pack credits. See Avatar Quality Tiers and Placing Avatars in Your Video.
Credit packs
Credit packs are one-time purchases that add allowances alongside a subscription. Pack credits do not reset monthly.
These are the documented allowances for existing Starter, Standard, and Power packs, including previously offered packs. Check Pricing for the packs currently available to buy.
| Included | Starter | Standard | Power |
|---|---|---|---|
| Video upload minutes | 30 | 100 | 250 |
| AI voiceover minutes | 50 | 180 | 450 |
| Cloud renders | 30 | 100 | 250 |
| Translations, as listed in the pack allowance | 15 | 50 | 125 |
| Storage | 10 GB | 30 GB | 75 GB |
| AI avatar minutes | 5 | 15 | 25 |
| Custom avatar slots | 1 | 3 | 7 |
See Credit Packs for how packs are consumed, and Pricing for current one-time offers. Check the workspace's Scripts & Translations meter for its available generation balance.
Add-ons
Add-ons require an active paid subscription. Except for the permanent avatar slot, they apply to the current billing cycle.
| Add-on | Adds |
|---|---|
| Upload Boost | 30 video upload minutes |
| Voiceover Boost | 30 AI voiceover minutes |
| Render Pack | 30 cloud renders |
| Translation Pack | 30 translations, as listed in the add-on allowance |
| Avatar Minutes Pack | 10 avatar minutes |
| Custom Avatar Slot | 1 permanent custom avatar slot |
Open Usage → Buy Add-Ons to review current offers and prices before purchasing.
Other limits
Each language can be added to a project once. Translation requires the primary language's outline to be completed. Only Ready custom avatars and custom voices are selectable in projects.
Frequently asked questions
Are avatar credits the same as avatar minutes?
Avatar credits are generated avatar minutes multiplied by the rate for the avatar type and quality tier. For example, one minute of a stock studio avatar on Normal uses 1 credit; one minute on High Quality uses 4 credits.
What happens when I hit a monthly quota?
The related action is blocked until capacity is available again. Check Usage for the affected allowance and review the available add-ons or credit packs. Trial caps and purchase eligibility still apply.
Do plan limits apply per user or per organization?
Per organization. All members share the workspace's quotas. See Managing Your Organization for workspace and membership settings.
